What Management Is Quotes

“As manufactured products have become increasingly commoditylike, and therefore less valuable to customers, GE has not been alone in discovering that often more money can be made from the services related to a product”
― Joan Magretta, What Management Is: How It Works and Why It's Everyone's Business

“than from the product itself.”
― Joan Magretta, What Management Is: How It Works and Why It's Everyone's Business

“From the outside, business can look like “a seemingly mindless game of chance at which any donkey could win provided only that he be ruthless. But that is of course how any human activity looks to the outsider unless it can be shown to be purposeful, organized, systematic; that is unless it can be presented as the generalized knowledge of a discipline.” —Peter F. Drucker”
― Joan Magretta, What Management Is: How It Works and Why It's Everyone's Business