The 24-Hour Customer Quotes

“benchmarking tool designed to help CIOs better understand their organization’s IT risk. The INFORM program asks CIOs to answer a survey about their security, compliance, and management practices and then compare themselves to other companies. With more than 1,400 companies participating in the INFORM database, the benchmarks can help a CIO see if his or her company is in danger because of lax policies and procedures, or if the company”
― Adrian C. Ott, The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy – A Silicon Valley CEO's Indispensible Business Handbook