Predictable Success Quotes

“would then debate the issue for as long as was necessary, always honestly and without defensiveness or blame or guilt. Finally, and swiftly, they would make a decision or, occasionally, defer the matter to a subgroup or a later meeting. It was the rhythm of effective and efficient decisionmaking, and as we moved into the afternoon I began to hear it drum in my mind: Data, Debate, Decide or Defer … Data, Debate, Decide or Defer.”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“The training sessions must consistently and regularly involve C-level executives.”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“Socratic method of teaching is defined thus: A form of inquiry and debate between individuals with opposing viewpoints, based on asking and answering questions to stimulate rational thinking and to illuminate ideas. Contrast this with the traditional form of training in an organization in Treadmill: mostly monologues based on dry PowerPoint presentations, broken up by occasional listless “group work” that provides little real room for debate and leads participants inexorably toward a predetermined conclusion.”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“machine for decision making.”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“who see their role as authority-based rather than leadership-based may resist emerging ownership and self-accountability”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“Plan to start your business in “listen” mode—you’ll find out where your customers are by asking, not by talking.”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“You should finish every day by answering this question: “What did we do today that took us closer to finding a viable market for our product (or service)?”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There

“out”
― Les McKeown, Predictable Success: Getting Your Organization on the Growth Track-And Keeping It There