Ibby Ham’s Reviews > How to Win Friends & Influence People > Status Update

11. Never tell someone they’re wrong

10. Avoid arguments. If you lose, you lose. If you win, you still lose

9. Sincerely, make the other person feel important. Talk to someone about themselves.

8. Talk in terms of the other man’s interests. Talk about what they’re interested in.

7. Listen attentively. To be interesting, be interested. Encourage others to talk about themselves.

6. Remember, people’s names are the sweetest and most important sounds to them. Remember their names and call them by them

5. Smile :)

1. Never criticize
2. Appreciate sincerely, instead of flattering insincerely
3. Talk about what other people want, not what you want (no one cares what you want, they only care what they want)