Mark’s Reviews > The SPEED of Trust: The One Thing That Changes Everything > Status Update

Continues to be excellent, highlighting the very important issues of trust and ethics and importantly, bringing out the best of those in employees.

Excellent book about a critical and frequently missed concept. Softer skills are big part, but competency is also a huge part... Stephen appropriately emphasizes the trust that competency brings. Smartly, he distinguishes between two kinds of trust. I can't recall his exact labels (probably better than mind), but I've called these trust in judgement and trust in motive. Both are critical.