Sam’s Reviews > Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results > Status Update

So, she went to the effort of creating an acronym for the positive side of this diagram: TRUST. The other side of the diagram, things to 'downregulate', creates the following acronym: FPUBG.
Lmao! XD

Book continues to be awful and the acronyms unmemorable.
Found out today that my group at work is supposed to be implementing some of this book's non-existent advice. Terrified to see what my coworkers got from this book. So far they seem to like it. Not sure how.

Also, I'd like it noted for the record that the content in this book only goes to page 211, aka the 1/2 page of references. The index is 10 pages, and the acknowledgements section is 10 pages. That's right. The acknowledgements are 20x longer than the references section.

I'm almost done with this damn chapter. She made up a new term, "Leadershifts". -.- There are so many made up terms in this book. Would it kill her to add a definitions section?
She also drops in a line about two children of an alcoholic parent ending up in different situations. Seems to insinuate that the one in poverty should have thought happy thoughts and that would get them out of it. Toxic positivity, I think?

Was up until 1 am dealing with a leaky ceiling, so my attention span is a little limited today. The only thing I got out of the last 9 pages is a deeper appreciation for the effects of sleep deprivation on reading comprehension. That's about all the biting commentary I can offer in my current state.

Ch7: Glaser's comments about trusting your social instincts apply primarily to neurotypical people. The Third Eye thing was a letdown. Was expecting something much weirder. The majority of the chapter was actually about priming, a technique for implanting ideas. Considering she thinks her audience lacks empathy, I question her suggesting this & I think it deserved much more than a paragraph on the ethics of its use.

Turns out I had nothing better to do this morning. Chapter 5 continued to be a hot mess of uncited sources. I'm thinking of making a list and putting it side-by-side with the references list. The latter will almost certainly be shorter. Chapter 6, likewise, says that uncited studies agree with her "research". But now she's also italicizing random words for emphasis. I'm waiting for a hidden message to appear.

Still working through Chapter 5. Will report more tomorrow.

Ok, so if one were so inclined, the rules of the drinking game would be as follows: when she forgets to cite her sources, drink; when she forgets to explain a term, drink; when she mentions the amygdala or prefrontal cortex, drink; when she says coherence, drink; when she says reptilian brain, finish your drink.
Not sure if it would make the book better or worse. Chapter 5 alone would give you alcohol poisoning.

Not much to report this chapter. Her advice was fine. A bit generic. It boiled down to "we all experience things differently, so we see reality differently" and "ask open-ended questions". Hilariously, one of her examples of an open-ended question was actually in yes or no format.
I did learn the word catecholamine. Not because she explained it but because I looked it up. Was used wrong. One reference for 11 pages.