Rainbowheart > Status Update
Rainbowheart
added a status update
I am so annoyed that Goodreads got rid of the feedback group!
There is a major bug hitting the site where dozens (if not hundreds) of cover images have been broken and blanked out. This has been happening for the past few months. Normally deleting the broken image and then re-uploading the cover will fix the problem, but not this time! No amount of trying to re-download the image and re-upload the cover will work.
— Jul 09, 2019 01:53PM
There is a major bug hitting the site where dozens (if not hundreds) of cover images have been broken and blanked out. This has been happening for the past few months. Normally deleting the broken image and then re-uploading the cover will fix the problem, but not this time! No amount of trying to re-download the image and re-upload the cover will work.
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Stephanie
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Jul 09, 2019 04:21PM
But now we have a handy Help page that will take care of all our needs! (that is mostly sarcasm, but have you sent in a ticket?)
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I used the contact us link. I couldn't figure out how to do anything on the Help page. Is there a particular way to open a ticket?
Whoops, I think my Neopets side is showing. Yeah, that link was what I meant.
Sorry to hear this as covers are very important.
Latest update is that all the corrupted covers should be fixed by tomorrow. I'm hopeful that will be the case.
thanks for bringing this up. i thought it was just me.
