Status Updates From The First-Time Manager: Sal...

"...allow me to restate this critical truth lest you be tempted to cut corners and seek out easy fixes: There. Are. No. Shortcuts...I promise you that the answer to your sales problem is not a quick fix. There is no secret sauce. Trust me, we've all searched for a magic bullet. It. Doesn't. Exist" (162).

"Getting off to a solid start requires absolute clarity on which activities will help your team, and consequently you, win...There are certainly no prizes for destroying your home life because you've allowed people at your company who don't understand your priorities to bury you with things they may consider important but make no contribution to your team's success" (157-8).

"Whether you are yet keenly aware of it or not, as the team leader, you take up significant mental and emotional band-width in your people's minds and hearts, and that is why it is imperative we heed Donnie Williams's advice to balance our approach" (137).