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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a
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Bill Eddy (Goodreads Author)

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a

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Calming Upset People with EAR: How Statements Showing Empathy, Attention and Respect Can Quickly Defuse a