Status Updates From Project Management Metrics,...

“The only definition of success in business is customer satisfaction.”
That brought the customer and the contractor a little closer together,Success, however, was measured by follow-on business, which was an output of customer satisfaction.

Using project management methodologies is a business strategy allowing companies to maximize the project’s value to the organization.
The methodologies must evolve and be “adjust” to accommodate a company’s changing focus or direction.

Identifying a problem is usually easy.
All problems generally have solutions, but not all solutions may be good or even practical.
Also, some solutions to problems can be more costly than other solutions.

(You cannot correct or improve something that cannot be effectively identified and measured.)

(The ultimate purpose of metrics and dashboards is not to provide more information but to provide the right information to the right person at the right time, using the correct media and in a cost-effective manner)

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