Николай Григорьев

“No area of understanding is more relevant and important to mediation competency than a basic understanding of how the human brain functions, perceives events, processes emotional notions, cognitive response and formulates decisions. The awareness of cognitive neuroscience and psychology are at the heart of our work in managing conflict and problem solving. — Robert Benjamin”
― Gerry O'Sullivan, The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes

“From a neurological perspective, the role of a mediator may be described as minimizing perceptions of danger enabling cognitive appreciations of emotions, dampening the amygdala and helping parties to self-regulate. — Jeremy Lack and Francois Bogacz”
― Gerry O'Sullivan, The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes

“In a static society, personal violence will be registered, whereas structural violence may be seen as about as natural as the air around us. Conversely, in a highly dynamic society, personal violence may be seen as wrong and harmful, but still somehow congruent with”
― Richard E. Rubenstein, Resolving Structural Conflicts: How Violent Systems Can Be Transformed

“Yet even as the possibility that all conflicts might yield to skilled application of technical knowledge assuaged the popular imagination, some scholars and analysts were sounding alarms about the dangers of a culture-free conception of conflict. And we began to push back against the received view that conflicts required only mechanically technical solutions.”
― Kevin Avruch, Context and Pretext in Conflict Resolution: Culture, Identity, Power, and Practice