Николай Григорьев

“By the early 1980s, the view that most any conflict—domestic or international, intergroup or interpersonal—could be reframed and negotiated to a satisfying conclusion if only the right technical skills were brought to bear on it had become part of the popular imagination. Books championing such technical approaches regularly appeared on bestseller lists.”
― Kevin Avruch, Context and Pretext in Conflict Resolution: Culture, Identity, Power, and Practice

“We were each trained in interest-based negotiations and have provided trainings in this approach. However, as we got more and more difficult cases, we realized that these traditional interest-based methods were failing and that high conflict disputes needed their own quite different approach.”
― Bill Eddy, Mediating High Conflict Disputes: A Breakthrough Approach with Tips and Tools and the New Ways for Mediation

“In a static society, personal violence will be registered, whereas structural violence may be seen as about as natural as the air around us. Conversely, in a highly dynamic society, personal violence may be seen as wrong and harmful, but still somehow congruent with”
― Richard E. Rubenstein, Resolving Structural Conflicts: How Violent Systems Can Be Transformed

“From a neurological perspective, the role of a mediator may be described as minimizing perceptions of danger enabling cognitive appreciations of emotions, dampening the amygdala and helping parties to self-regulate. — Jeremy Lack and Francois Bogacz”
― Gerry O'Sullivan, The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes