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The Strategic Cus...
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by Chad Horenfeldt (Goodreads Author)
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Reader Reader said: " I had the privilege of reading this book during pre-sale, and simply put, it’s one of the most practical Customer Success handbooks I’ve encountered.

No fluff, no theory-for-the-sake-of-theory — just clear frameworks and real-world guidance that genui ...more "

 
Dec 14, 2025 08:11PM  · see review
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Reader’s 2025 Year in Books
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