problem accessing author dashboard

[Darcy]

I can't access my author dashboard (author Darcy Scott: http://www.goodreads.com/Darcywrites). I usually access this through a computer shortcut in "my favorites" but now get a message saying "Oops, can't find that author." Another screen tells me I'm now signed in through my FB account and when I enter my email address it takes me to a screen to set up another account.

If I just search for my name I can pull up my profile page, but that's about it. Can someone please help me? I sent an email about this last week but have heard nothing back. I have a new book coming out in a few weeks and want to get the info up and run a giveaway.

[Paula]

Librarians do not have any control over author profiles. You need to post either in the GR Author Feedback group or the feedback group or email support for help.

Edit: I can get to your author page fine

http://www.goodreads.com/author/show/... using this link

[Darcy]

Hi. I can get to my profile okay by just putting my name in the search box; I just can't change anything once I'm there (add events, do giveaways, or add newly published books), because I no longer seem to have access to my Author Dashboard. Is this something I have to contact tech support about and how do I reach them? Thanks for your time.

[Paula]

At the bottom of the page is a help link. On the help page there is a contact us option.

[rivka, Former Moderator]

Darcy, you are logged in under a different account (with a different email address), not the one linked to your author profile. When you email support (if you have not already), you should include links to both accounts (http://www.goodreads.com/author/show/... and http://www.goodreads.com/user/show/53...). They'll be able to merge the accounts for you.