Upgrade: The Seven Premium Principles of Customer Service

[Cooper]

You need to put a cover picture on this book. It's started to get really popular worldwide, and a cover would defenitely give you guys a better reputation. THX!!!

[Cait]

Cooper, if you have a scan of the book cover and a link to the specific edition it goes with, I'd be happy to upload it for you.

[Cooper]

ok cool. Yeah, I actually do have the cover, so if you give me your email or another way to get it to you, that would be awesome

[Lisa]

Cooper, Go to Cait's profile and click on the send message icon. You can send the link (or whatever) there.

[Cait]

Yes, Cooper, could you send me a message that way? I don't want to post my email address on the open thread and your profile is private so I can't initiate a message.

[rivka, Former Moderator]

Alternatively, if there is a place online with the cover (or you can create one, using photobucket or the like), you can link to it in this thread.

[Cait]

That would indeed be even easier!

[Cooper]

ok, there might be a pic you can drag from www.thecustomercoach.com

[Cait]

There you go!