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Audible.com account problems
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Linda wrote: "OK I'm trying not to panic here. My audible account is empty. "Solved...sort of.
Somehow I was able to sign in to an empty account by using a different logon from the one I normally use. Pretty strange. I think their system must have hiccupped some time when I was trying to log in. I am going to try to get them to deactivate the "phantom" account.
They were very quick to respond.
just minutes ago I made a purchase using one of my credits. It did not download nor does it appear in "my library". I have emailed Audible we shall see how it is handled. I have had minor download problems in the past all have been resolved.
Apparently there is a problem with the specific book download that may take weeks to resolve. Audible has restored my credit
Michael wrote: "Apparently there is a problem with the specific book download that may take weeks to resolve. Audible has restored my credit" UGH! I've found them very prompt and gracious when I've called them for help. I know that I've bought a book using a credit when I meant to just pay for it because it was less than the cost of the credit.
I've emailed them.
Has this ever happened to anyone here?