Total ratings on profile not accurate

[J.]

Hi there!

My author profile page total ratings doesn't seem to match the actual total ratings when all books are combined. Can someone help me with this?

For instance, the profile total ratings is showing about 300 total ratings, but one book alone has over 1,000. I'm trying to figure out if I need to do anything different on my end? Is this a glitch?

Thank you for your time!

[Shim]

You have some books under "J. Barnard" and others under "Jules Barnard".

Looks like this is also your profile: https://www.goodreads.com/author/show...

Note that questions about site functionality should be directed to Goodreads Support.

[J.]

Yes, that's my other pen name. Is it possible to move the romantasy under J. Barnard only?

[Shim]

There are several editions that have "Jules Barnard" on the cover (e.g. https://www.goodreads.com/work/editio...). The primary author for combined editions goes according to the most complete author name.

We could, if you want, ensure that "J. Barnard" appears as a secondary author on all editions. That might fix the ratings discrepancy.

[J.]

Yes, can you do that? I think that might fix it. Thank you!

[Shim]

Done

Numbers have gone up some already because of earlier edits, hopefully should be fully matching expected values by tomorrow.

[J.]

Thank you so much! Really appreciate the support.