Should I delete my topic when a librarian has completed it, or just mark as [Done] in the subject?

[David]

Which is more useful? I notice people are marking as done so that’s what I have been doing. Thanks.

[Tami]

Marking the topic as [Done] in the subject line is more useful than deleting. This allows others to see that the issue has been resolved, which can be helpful for future reference or for anyone who might encounter a similar question or request. Deleting the topic might make it harder for others to learn from the solution or track the resolution process.

[Renske]

Users can only deleted their own posts, so trying to delete a thread only leads to incomplete threads with other people's posts left. So marking as done is more useful.

[David]

Great, thank you.