email verification?

[K.L.]

I am posting about a second author account.

I have set up an author account for Karen MacRae for my fantasy novels and would like to get the covers updated but am not being allowed to post because my email has not been verified. I haven't received any emails from you about verification and I can access my author account so I'm not sure what the problem is. Can someone help please?

Thanks.

[Sandra]

Karen, this isn't something that librarians have any knowledge of. It is a site function.

You'll need to email support.

support @ goodreads (dot) com OR
https://www.goodreads.com/about/conta...

And as this is a public forum, I suggest you remove your email address.

[Emily]

You should remove your email address from this post, as it is public and searchable.
The people in this group are not Goodreads staff and do not have access to this information. You should contact Support: https://www.goodreads.com/about/conta...

[Emily]

We would be happy to update covers for you. Post a link to your books here on Goodreads and on Amazon or wherever the covers are housed. Then we can add your name as an author even if your profile is not created yet.
You should do this in a new thread in the Book Cover Help folder.

[K.L.]

Will do, thanks for replying.

Sandra wrote: "Karen, this isn't something that librarians have any knowledge of. It is a site function.

You'll need to email support.

support @ goodreads (dot) com OR
https://www.goodreads.com/about/conta......"

[K.L.]

Emily wrote: "You should remove your email address from this post, as it is public and searchable.
The people in this group are not Goodreads staff and do not have access to this information. You should contact..."

Will do, thanks for the reply.

[K.L.]

Emily wrote: "We would be happy to update covers for you. Post a link to your books here on Goodreads and on Amazon or wherever the covers are housed. Then we can add your name as an author even if your profile ..."

Thanks, Emily. I was trying to do just that when the "your email hasn't been verified" warning came up. I can't post until it is :( I'm trying to fix now...

[Karen]

Problem solved. Thanks for the links.

[rivka, Former Moderator]

Sandra wrote: "You'll need to email support.

support @ goodreads (dot) com OR"

It's actually preferable to just direct users to use the Contact Us page -- it makes it a lot easier for us to help!

[Sandra]

OK I'll just use the contact link in future :)

[rivka, Former Moderator]

Thanks!