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Issues with Kindle availability
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by
Monadh
(new)
Nov 11, 2018 03:52PM
Are there any other international members here? I have a problem since today (discovered today). I live in Switzerland and I have been an Amazon.com customer since 1998 and over the past four years I have purchased hundreds of Kindle books thru Amazon.com. Now all of a sudden Amazon is telling me that the Kindle version is not available in my country anymore. (Switzerland does not have an Amazon.com shop). A customer service staff told me I needed to get an American shipping address... that seems kind of fishy, because I don't want them to ship me anything. I don't know whether to just go along (even though it doesn't make sense) or what else to do. Customer service also told me it wasn't their fault, but the fault of the publisher. I've already checked and so far I encountered this problem with Avon (HarperCollins) and Dell (Penguin Random House)...
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I've only heard authors saying that their books are disappearing off of the buy list.
I found an explanation: KDP Books Unavailable To International ReadersEither Amazon has really f***ed up, or they are really trying to screw international readers over...
I am quite upset as I was unable to buy Diamond Fire and Shades of Wicked...
WOW! They are really doing a number on International customers. First post says he uses a plug-in that changes his ip address. Good for him, but most people aren't that savvy. I hope they change this!
Do you still have access to the books you had already bought?
Yep, it's affecting me as well. You can't seem to buy anything new only past releases. What's really annoying for me is I have a balance on my gift card that I can't transfer across to amazon.com.au. So if I change I lose this. If you changed once upon a time you couldn't access previously bought books in your library. That's why I didn't change. Not sure, but according to their blurb in "your account" all your library does transfer across now.
First the Amazon forums disappearing and now this. Not happy...
I know it has nothing to do with me ;-), but I haven't been bitching two days yet and the issue seems to be resolved (at least for me in Switzerland). Just checked five favorite authors of mine and I can once again see all their Kindle books, including upcoming releases.In general I don't see why I should change my Kindle account to an Amazon Store that is geographically closer to me (like the one in Germany, where incidentally I have an account, too, and where I order some of my hardcopy books from) because it's not like they are mailing you the Kindle books!
HappyBookWorm2020 wrote: "Do you still have access to the books you had already bought?"I don't know as I didn't think to check! But actually I have worried about this (the status of the books in my Kindle library) as I used to use different devices for reading Kindle books (phone and tablet; now I use mostly my Paperwhite) and I just download the book I am currently reading onto my device (from the more than 1400 titles in my Kindle library just over 300 are currently on my Paperwhite).
I mean what are you going to do if Amazon decides to erase books from your library? Sue them? (good luck with that)
Phew, I'm back to normal as well. I can still order new books via amazon.com. This issue has highlighted to me though that if I really want to keep a book, I'll buy the paper copy.
One would like to think Amazon has learned from experience not to remove previously purchased materials from a device - they did that for some books that were pulled for whatever reason. People were pissed off. I don't know if there actually was a class action against them, but they issued an apology and stated it wouldn't happen again.
They keep encouraging me to move to Amazon.com.au but there is no way in hell that's happening. If they get picky I will just change my VPN to the USA.
I am encouraged to move to Amazon.de, but hell, no. I checked KU availability and it said to get KU I had to change to Amazon.de. So I guess I'll continue living without KU...
Monadh wrote: "I am encouraged to move to Amazon.de, but hell, no. I checked KU availability and it said to get KU I had to change to Amazon.de. So I guess I'll continue living without KU..."That doesn't seem right. They haven't stopped me from using KU.
Paula, I'm the same, I keep on getting messages to change to Amazon AU. I have the books on my Kindle arranged how I like them and really don't won't to re-do it again. I worked out the difference AUD to USD a while ago and it works out usually just a few cents different.
