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Device Related > Issue Since Update

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message 1: by Dianne (new)

Dianne (dianne1) | 8 comments I just want to see if anyone besides me is having a scrolling issue since the update the other day.

I can no longer read reviews from my Oasis OR my Paperwhites nor can I find out anything more than the description of the book I'm looking at.


message 2: by Mark (new)

Mark (markap) | 1 comments My device kept dying after the update. I had to restore it to factory settings and then re-register the device, download books again, etc. Worst update experience I've ever had going back to the original Kindle.


message 3: by Dianne (new)

Dianne (dianne1) | 8 comments Mark wrote: "My device kept dying after the update. I had to restore it to factory settings and then re-register the device, download books again, etc. Worst update experience I've ever had going back to the or..."After a long back and forth with customer service -I had to do the same thing with my Oasis. (it was a thrill since I couldn't remember my WiFi password) The Paperwhites only needed to be rebooted.

I really wish we could pass on updates until all the bugs are worked out.


message 4: by Doug (new)

Doug (lakeman) I only go online with my Oasis to download books, otherwise my wireless is off. I checked and my OS is 5.9.7 (not 5.10.1.1, the new version). Is there a way I can forestall the update from auto-downloading so that I may avoid this mess? I don't want to do what you all are describing and my device is working perfectly at the moment.


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