UAE Good Readers discussion
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Mariam
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Jul 13, 2014 11:28AM

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That's lovely! Do you usually go to the post office to pick it up? The thing is there is no tracking number and I have no idea how to locate my package at the post office :(

They usually send them individually so they fit in the box but sometimes they're too big.

I hope it works out this time..
Thank you very much for asking. X

They did refund me once for a lost book.
It's good that you're getting replacements.


I chose the "no postcode" option and mentioned the pobox number in the address instead - i receive my books just fine.
Good luck!
Ambreen

Usually how long does it take before you get your books? x

I don't have a PO Box Number in Abu Dhabi. I am living with some extended family temporarily and I was wondering if i Could get the books delivered directly to the house?? Is that a possibility?


haven't tried book depository, but i've ordered from owlcrate thrice i think. the first time i ordered, i didnt put any p.o. box, which resulted to the parcel not reaching me. no one from emirates post contacted me that i have any sort of package or that it got returned to the sender. i only found out when owlcrate informed me via email that they received it back. i eventually resorted to using my office's p.o. box; only then did i finally receive my owlcrate boxes.
since you only provided a normal address, im afraid your books might get lost or sent back to BD. better to use your company's p.o. box if possible.

thanks jade! I am so flustered, I assumed that they will be sending it via a regular courier company so I didn't bother with the post code. I guess I would still try to contact the emirates post as it had been only a few days since my parcel had been dispatched from UK. that sucks because the prices are so much cheaper than the ones you can usually see here in UAE.

I still would recommend it because of the cheaper prices and free delivery worldwide, just make sure you put in your post code to avoid any mishap

But I always hear good stuff about them so I will try again later.

I e-mailed their customer service and got a speedy response. Alas, they informed me that for the parcels to be successfully delivered here in UAE, a PO box is required. So most probably my first shipment will not reach me and will be sent back to them, but they did helped me out and arranged for a replacement set. I made sure to provide a proper PO box address this time, so fingers crossed the parcels will reach me before the end of the year..

Anyone here experienced a bit of a delay in receiving their books from DB?
P.S. Also, I'm assuming no books are banned here in the UAE, but is something like that possible? I mean could a book possibly "not pass" customs here?





Well I bought two books from, both of which have had a delay now. I'm still waiting. I don't own a personal post box address. I just use my company's, which usually used to work when I shipped via amazon. So it's either I've been unlucky with both separate shipments, that the company's P.O.Box isn't the right way to go, or that those books are maybe not being allowed through customs. But thanks for the advice Sana!

BD is now my first stop for books, WAY better than Amazon and their 2-3 months delivery (not to mention their laughable shipping rates to UAE!).
Hope you receive your books.

I guess that certain categories are banned as I had a problem importing some Manga comics before; the shipping service I was using refused to ship it here due to being against import regulations. (I disputed, since I personally saw worse comics being sold by certain retailers here, but that didn't get me anywhere)
I never tried ordering those through BD though, so if you suspect it might violate some regulation, it wouldn't hurt to contact their support and ask them about it.

Adding my P.O.Box to the shipping address used to work fine with Amazon, so I don't see any reason why it isn't working now! It's driving me crazy.
My only thought right now is I'm not getting the books due to a certain regulation break since the book is called 'The God Delusion' so I can understand why it would be banned, although I have bought and read books here that discuss Atheism...
I'm just really frustrated.


After contacting BD and explaining that the reason I haven't received the books is that I added my P.O.Box to the address and not to the "postal" section, they fixed this for me and resent the books. Both books have now been successfully received.
So for all future purchases, always add your P.O.Box number to the "postal" section of your address.
Happy reading guys!!

With kezobi.com let your imagination explore, Read more

Why would I prefer Kezobi if buying the hardcover copy of "A Gentleman in Moscow" would cost 82 AED without shipping rates (which if added makes the total a staggering 107 AED), while I can simply buy the same book, in hardcover, at just 79 AED (78.82), without any shipping rates from BD?
Your prices might be competitive relative to outlets here in Dubai,(and that's without adding in the shipping rates) but certainly not online outlets similar to BD.