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Most employers who have employees that could receive tips purposely keep their salaries low, using tip-making as a justification. Restaurants, bars, clubs, hotels nearly all do that, so I tip because otherwise those poor employees would end up with little to live with.

Its akin to sales commissions. If you are an excellent waiter, bartender, valet ect. you will make much more with a tip based system then with a regular wage.
As a college student and law student I worked as a bartender, I would make on average of $75 for a lunch (3 hours) and I could make $200 to $500 on a weekend night as a bartender (8 hours)
I would have never made close to that working for a hourly wage with no tips.
My former brother-in-law worked as a valet in Vegas. He would make $200 to $500 a night parking cars. He had one guy that would tip $100 to him whenever he was there to park his expensive car right in front of the club.

That's not to drag the larger issue of minimum wage into the argument because a lot of jobs out there don't receive tips from the public to augment their wages, but restaurants are one of the few opportunities for the public to weigh in on the issue with their wallets.



http://www.businessinsider.com/hate-t...
Maybe a sometimes bad service we get from civil servants, police officers, doctors, lawyers, other service providers, because they don't get any tips? -:)

People look at you with disdain when you don't give away free money and those people are part of the reason why these establishment get away with paying workers less than what they are fairly due. I'm not tipping the sales assistant at best buy or MacDonalds, why do I have to tip at a restaurant. The policy is unfair to everyone but the employer.
I applied for a job at a phone store and they told me I get paid depending on the amount of phones I sell+tips. I told them to shove it and walked out and a year later most of their stores in Toronto had closed down. Ford paid his workers a good wage and gave them a few days off... Look at where they are now. It's a bad long run economic strategy that slows growth, because specialization is taken completely out and new employees need to constantly be hired. It benefits no one.

That's also a way to look at things -:)

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It's interesting that you say that. My first job out of law school had less to do with my Law Review experience or what legal job I worked as a law student and more to do with the fact that I had been in the restaurant business for almost 10 years at that point.
They wanted to know how I took care of my customers because they saw I would bring the same mentality to how I took care of my clients. And thats exactly how it has been.
Except you do not get rewarded with tips, you get rewarded with loyalty. Ive had the same clients now for almost 6-12 years and really do not have to market to try to keep new clients coming in. They find their way to me usually by referral.


Having said that, when eating in the US, we found the table service overly solicitous. By that, I mean that several times our family wanted the wait staff to just stand back and let us eat in peace, without hovering or constantly filling our glasses.
I understand why they hovered, but the reasons for it leave me very uncomfortable. My opinion is that anyone in customer service should have good customer service skills - it's part of the job description, just as treating my patients with respect is part of mine.
Consequently, they should be paid appropriately, just like anyone else - I can't imagine that nurses, doctors and public servants get tips as part of their wages.



Generally it's just fine. I assume that being wait staff is like any other job. You work to a standard because that's what's expected as part of your job.
I'm a salaried employee (physio) and there are codes of conduct, conditions of employment and professionalism. I'm not tipped in order to 'make me' work up to a professional standard.
I think the way I feel about it relates to what Nik has said about tips and dignity. Most Australians I've spoken to who've been to the US say things like "Why don't they just pay people properly?" I suppose that part of the issue for me is that being paid poorly implies a different status conferred on the person - that is, they're starting at a 'lower level' simply because someone believes that they eon't do a good job because they're in a hospitality job.
Well, you could look at what happened in a couple of Tim Horton doughnut shop franchises in Ontario, Canada, when the provincial government raised the minimum hourly wage to $15.00. A few franchise owners immediately cut the few benefits their employees enjoyed and also cut their work hours. As a result, those employees ended up with less at the end of the month, despite the raised minimum wage. Mind you, the affair raised a nationwide public stink at once, with those franchise managers being pilloried in the medias and decried by the Ontario Prime Minister herself. Thus, just raising wages may not work as well as we think in the case of minimum wage employees.
Here in Québec Province, tipping in restaurants is widespread and is often automatically included in the bill (15% is the common rate). If you refuse to tip and come back repeatedly to a restaurant where you don't give tips, then don't expect much in terms of service, as everyone will consider you a cheapskate.
One funny story I learned about tipping in history: at the start of the 20th Century, in 1910 France, waiters in restaurants and cafés did not get a salary. They had to survive solely on the tips they received. Maybe that influenced how tips were considered later on.
Here in Québec Province, tipping in restaurants is widespread and is often automatically included in the bill (15% is the common rate). If you refuse to tip and come back repeatedly to a restaurant where you don't give tips, then don't expect much in terms of service, as everyone will consider you a cheapskate.
One funny story I learned about tipping in history: at the start of the 20th Century, in 1910 France, waiters in restaurants and cafés did not get a salary. They had to survive solely on the tips they received. Maybe that influenced how tips were considered later on.


^^^Very much this.
Don't take it badly, please: I only said what was the common view in Canada. No insult intended to anybody else.

The incentive is the same as in any other industry - pride in a job well done. Of course, not every workplace or employee feels that kind of incentive. IMO it's far more down to corporate culture than anything. Where I currently work (in the Public Service) my division provides government services to the public and there is intense pride in providing excellent service. It's just the way we roll, no tips in sight.


I can't speak for government services in the US, but I suspect many people don't truly understand the range of needs serviced by government offices where I live. Not until they have need of them.
I suspect that for a single parent picking up a welfare check before they can afford to buy groceries there is a great deal of immediacy. Someone still grieving and navigating the paperwork following a bereavement would appreciate compassionate and attentive service. Someone on vacation wanting to buy a fishing license, or trying to renew their driver's license in their lunch hour would appreciate attentive and fast service.
Even in the electronic age, many people deal with government over the counter and everyone's time is valuable. When it comes down to it, I really don't see anything unique about food service, other than by tradition.

I deal with people in pain every day of my working life. I'm absolutely certain they feel that there is significant immediacy to their issues.
Like Ian, when comparing jobs, I really see no difference at all when it comes to hospitality staff.

When the staff is underpaid or not paid at all to solicit tipping seems more problematic.




Very generous and well shared :) Here it's customary btw 10-15%

Now the norm also seems to be to tip when picking up take out. We have a lot of mom and pop places where the owners are the cooks and regsiter people.
Tipping a certain percentage seems to be expected rather than something that used to be done based on service.

When I was 21, I tried being a waitress. Didn't make it through lunch. I appreciated what my sister did a whole lot more and tipped a whole lot better after that experience.
I did "bartend" in an icehouse in Houston for over a year. Apparently, I can handle beer and setups much better than food orders. Or maybe it was because they were all guys from the local car sales and service lots.
I mean it's nice to express gratitude and all and it's not a heavy burden, but don't we just encourage employers to pay the minimum and below? And are tips mandatory or discretionary in your perception?