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Audible > New Library Format on Audible

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message 101: by Icywolf (new)

Icywolf | 12 comments I see my library has reverted as well. So many comments here echo my feelings! My personal thoughts on the changes:

Sidemenu with finished/unfinished - I like the total book count and the finished/unfinished info, especially. (HINT: Like others, I had to update my info there - if you use the app, you can do it there without playing (or even downloading) the book. Click the 3 dots at the end of the book line to pop up a menu. This includes "Mark as Finished". Did not find any equivalent on the website)

Time left - not so interested in this info, I really preferred total time for the book! I know I can sort by total time in the new format, but that is not as helpful. Best (for me) would be total time in this column with the option to use the sidebar sort to get unfinished!

Reader - I like seeing this! Not sure why we still can't sort or search by reader, tho... I would find this useful

Rate and Reviews - I really missed this since I, like others, used the stars as a quick visual for books I had finished! I can get around this by being more careful to mark "Finished" on books.

SEARCH - I did not seem to be able to get results in the table if I searched on only part of a name (like "Dick") - I got results in the dropdown, but I used to be able to hit enter and get all results in the table format. This did not seem to be the case with the new page - sounds like some bugginess there)

PAGING - I agree with others that having to go to the bottom of the page and hit "Load More" was a pain. I know that is the cleaner more current look, but it just does not work as well for larger libraries (mine is up in the 500 book range) as the "Previous 1 2 ... 8 NEXT".

SORTING - The dropdown menu of sort options does not have as much flexibility as the column sort did, in particular I did not see how to reverse the sort. As I mentioned earlier, I would have liked reader to be included in the sort as well.

Since audible has only a limited width in their webpage format, something has to give up space to fit the new sidebar and reader column, but losing 6 !!! (5 if you consider the time left column the equivalent of the length one) of the previous 9 information columns seems like too much to trade for the value of the new sidebar plus reader.

Comments here seem to indicate that each of the original 9 columns was very useful to some readers - which would you be willing to give up for the sidebar and/or reader columns?

I, personally, use "Download Status", "eBook Companion", and "Listen" (the download button) the least.

I think I would trade off the "Download Status" check column for one that checked "Finished" - then I guess I could give up the "Rate and Review" /grin...


message 102: by Julesy (new)

Julesy | 96 comments Jeffrey wrote: "Maybe! I am just looking for a way to download all my books to the Audible app on Windows 10 and then sync only the ones I want to listen to on my Android to my android device. I have a 16GB memory..."

Jeffrey, I have a non-iDevice and use Audible Download Manager to download from Audible to import to Audible Manager on my Win10. Then I transfer the audio from Audible Manager to my Sansa by connecting via USB.

You can find the Audible Manager here:
Audible Software for Windows PC
Select 'Download to my computer' on the right hand side.

Instructions for both here:
How can I set Audible Download Manager to import audiobooks to AudibleManager?

Other Windows transfer options here:
How can I download audiobooks to a Windows computer?


message 103: by Msjodi777 (new)

Msjodi777 | 52 comments Robin wrote: "The old library format is back! at least for the moment"

Huh! I got it too.... <><


message 104: by Msjodi777 (new)

Msjodi777 | 52 comments Jeffrey wrote: "Maybe! I am just looking for a way to download all my books to the Audible app on Windows 10 and then sync only the ones I want to listen to on my Android to my android device. I have a 16GB memory..."

Hmmm.... I don't use an audible app on my Win10 computer, but will look into it, and see what I can find out. I do know that when I download my books to my computer they are hidden in a file called (wait a minute while I go look).... ok it's:
Public->Public Documents->Documents->Audible->Programs->Downloads

The files have really long names but you can see the titles in the name. You could then drag and drop those files to the memory card so that your android can see them.... a bit of a pain at first, but it will probably become automatic after a while. <><


message 105: by Jessica (new)

Jessica  (jessical1961) | 519 comments Julesy wrote: "Jeffrey wrote: "Maybe! I am just looking for a way to download all my books to the Audible app on Windows 10 and then sync only the ones I want to listen to on my Android to my android device. I ha..."

Thank you for that information and those links. I will check them out!


message 106: by Jessica (new)

Jessica  (jessical1961) | 519 comments Msjodi777 wrote: "Jeffrey wrote: "Maybe! I am just looking for a way to download all my books to the Audible app on Windows 10 and then sync only the ones I want to listen to on my Android to my android device. I ha..."

I found the Public Document file, but there is no Documents file listed under it and of the other files that are listed all of them are empty. There has got to be a way to find where the files are hidden.


message 107: by Tracey (new)

Tracey (stewartry) | 196 comments Msjodi777 wrote: "Robin wrote: "The old library format is back! at least for the moment"

Huh! I got it too.... <"


I want to chain myself to it in protest.


message 108: by Rabid Reader (new)

Rabid Reader (rabidreaderreviews) | 59 comments I much prefer the old Audible format


message 109: by Julesy (new)

Julesy | 96 comments I wonder if Audible went back to the old format due to an outcry of dislike of the new format from its members?


message 110: by Msjodi777 (new)

Msjodi777 | 52 comments Jeffrey wrote: "I found the Public Document file, but there is no Documents file listed under it and of the other files that are listed all of them are empty. There has got to be a way to find where the files are hidden......"

Jeffrey, try doing a search on .aa (dot a a) on your main drive where your computer automatically saves stuff. Looks like they are all .aa files. I think that's how I found them. Please let me know if that works. If it doesn't I'll try to figure out another way to find them. <><


message 111: by Msjodi777 (new)

Msjodi777 | 52 comments Ok, this is another of those comments I just really have no clue where to put them, but it has to do with the library, so I'll put it here.

We were talking about the A. J. Hartley/David Hewson novel Macbeth read by Richard Armitage. I knew that I had purchased Macbeth, but didn't remember Armitage reading it.... that's because he didn't read the one I purchased in 2012. He read it again in 2014. My copy is read by Alan Cummings, and was released in 2011, which I mentioned to the group. One of the ladies tried to find it, but couldn't. I figure that when they got Armitage to read it, they let the Cummings one go, but I really don't know for sure.

So, anyway, because others can't find the Cummings version, I figured I ought to make sure it is on my computer somewhere, so I know I will have it. I had to serch for it by author and was able to get it, but thought that I would also look at the actual order when I purchased it. Went to my account and looked at the purchases for 2012, and it just isn't there. Weird. I do have access to the book, but it doesn't show in my account anywhere but in my library.

Anyhow, just thought it was strange. <><


message 112: by Jessica (new)

Jessica  (jessical1961) | 519 comments Msjodi777 wrote: "Jeffrey wrote: "I found the Public Document file, but there is no Documents file listed under it and of the other files that are listed all of them are empty. There has got to be a way to find wher..."

Well! The good news is that I did find the audio files. The bad news is that not one of them has the name of the book in it. They all begin with things like B001B...The only reason I know they are the audio files is because the majority have yesterday's date on them, when I downloaded a ton of books, and the size of the files matches the sizes of the books I downloaded.


message 113: by Jessica (new)

Jessica  (jessical1961) | 519 comments My old library is back as well. Hope it stays that way! I didn't care for the new format.


message 114: by Robin P (new)

Robin P | 1724 comments The only good thing about that new library format was that it forced me to make my own spreadsheet which I can now sort by author, narrator, title, time, rating, series #, read or not, etc. So now I've got everything in one place. I left out all the free stories & other very short items.


message 115: by Grumpus, Hearing aide (new)

Grumpus | 473 comments Robin wrote: "The only good thing about that new library format was that it forced me to make my own spreadsheet which I can now sort by author, narrator, title, time, rating, series #, read or not, etc. So now ..."

Robin, I did the exact same thing. It took a little work but now I can slice and dice it in the manner of my choosing.


message 116: by Grumpus, Hearing aide (new)

Grumpus | 473 comments Jeffrey wrote: "My old library is back as well. Hope it stays that way! I didn't care for the new format."

I am a market researcher. It makes me wonder if they did any market research with customers prior to this debacle or if they conducted any user experience testing.

Hey Audible, why not build a customer panel to test these things in advance? I'm sure you could recruit a large sample of your best customers through this thread. After completing a couple of surveys, you could issue a code for a free book in return. A very cost-effective way to stay engaged with customers and test new ideas. It's what I do in my industry and customers love to give their opinions. I've re-designed our customer bill through this method and it led to an improvement in our J.D. Power scores.


message 117: by Msjodi777 (new)

Msjodi777 | 52 comments Jeffrey wrote: "Well! The good news is that I did find the audio files. The bad news is that not one of them has the name of the book in it. They all begin with things like B001B...The only reason I know they are the audio files is because the majority have yesterday's date on them, when I downloaded a ton of books, and the size of the files matches the sizes of the books I downloaded......"

Ok, Jeffrey, now I have a new question for you.... did you use the audible download manager or the audible windows app to download your files. Mine come out like this:

ALittleLifePart3_mp332_CoKdpjeyllLbbLR9Pz8NJSjdNiMxgSVaBC0aCN8ZJb0IQmixoSORJyAvZhqN.aa

I use the download manager, so I'm wondering if using the audible Windows app would make the files have a different name.

Is there any way to tell which file is which when you look at them on your computer, or do you have to start one playing to find out which one it is? <><


message 118: by Mara (new)

Mara Pemberton (marapem) | 233 comments Grumpus,

Why would AUDIBLE.com be logical and have actual customers try a new program? Why make it easy and be logical.


message 119: by Specs (new)

Specs Bunny (specsbunny) | 494 comments Well, I think they put the old format back not to please us, but because the new format did slow down the whole thing.

I suspect that the more people started using it (and using the "show more"button!) it overheated the servers...


message 120: by Msjodi777 (new)

Msjodi777 | 52 comments Specs wrote: "Well, I think they put the old format back not to please us, but because the new format did slow down the whole thing.

I suspect that the more people started using it (and using the "show more"button!) it overheated the servers... ..."


Good point... however, perhaps, (we can only hope) that they will listen to customers' complaints about it and rethink their ideas.

Which, brings up another point.... perhaps they changed things back because their customer service lines were inundated with loud, angry calls from customers so that the lines got bogged down too... and you know what happens when you are angry to start out with, then you have to wait on hold an extra long time before anyone will even listen to your complaint.... not pretty.... <><


message 121: by Tracey (new)

Tracey (stewartry) | 196 comments Well shoot - I only emailed. I should have called.


message 122: by Margaret (new)

Margaret | 316 comments I would be so happy to get the old library format back. Going to check.


message 123: by Robin P (new)

Robin P | 1724 comments Grumpus wrote: "Jeffrey wrote: "My old library is back as well. Hope it stays that way! I didn't care for the new format."

I am a market researcher. It makes me wonder if they did any market research with custome..."


I agree, Grumpus! I know Audible sometimes responds to concerns on some of our threads, but I think they could do much more with our input. This group represents a variety of ages, locations, amount spent on audiobooks, etc. The one thing we have in common is passion for the product.


message 124: by Jessica (new)

Jessica  (jessical1961) | 519 comments Msjodi777 wrote: "Jeffrey wrote: "Well! The good news is that I did find the audio files. The bad news is that not one of them has the name of the book in it. They all begin with things like B001B...The only reason ..."

I used the Windows 10 Audible app. There is no way I can tell to figure out what is what without actually listening to it. If I can install the download manager I can download a few books with it and see if it makes a difference. How do I get the download manager?


message 125: by Msjodi777 (new)

Msjodi777 | 52 comments Jeffrey wrote: "If I can install the download manager I can download a few books with it and see if it makes a difference. How do I get the download manager?...."

Ah, excellent an easy question.... This link has all kinds of good helpful stuff for you....

Audible Support Page

It looks like Audible wants you to go thru either iTunes or Windows Media Player if you don't want to use the audible app... since you want to play it on an android, I would tell it you want to go thru Windows Media Player, first to test it.

I also noticed when I was looking this stuff up, that you can change your save location when you are setting up your download manager.... You could create a file for your audible books, then you wouldn't have to search for them.

Let us know how it all works out. <><


message 126: by Margaret (new)

Margaret | 316 comments My Audible library and wish list are back to the previous format. I am so glad. thank you, Audible for listening.


message 127: by Tracey (new)

Tracey (stewartry) | 196 comments I hope it's not just a tease.


message 128: by Jessica (new)

Jessica  (jessical1961) | 519 comments Msjodi777 wrote: "Jeffrey wrote: "If I can install the download manager I can download a few books with it and see if it makes a difference. How do I get the download manager?...."

Ah, excellent an easy question......"


Thank you for your help, MsJodi! I will give this a try and see how it works out.


message 129: by Robin P (new)

Robin P | 1724 comments Tracey wrote: "I hope it's not just a tease."

I bet they just had some rollout issue & we're going to see the "improved" one again. Same as GoodReads, I really dislike the Home Page now and spend no time on it.


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