Reviews not showing up on my book's page

[Mary]

Hello. I am new and have a question. I set up my Author page today and asked several reviewers who posted on Amazon to post their reviews on Goodreads, too. Three of them have done it but I can only see one. One of the reviewers can see her own review but can't see the review that I can see. We're both mystified. Can anyone help me understand what's going on?

[Kristi]

I have noticed that there is a random delay on things (especially reviews) showing up. They will turn up in a day or two. Sometimes I see the rating count go up immediately, then the review count a few hours later, then even later - sometimes the next day - the actual review shows up. Sometimes I think it helps to use the filter feature, and click on 'text only' - I don't know if that really helps, but seems like it might have done for me a few times.

[Nick]

Doesn't Amazon have a policy about posting the same reviews posted on Amazon not allowed if posted elsewhere?....

[Kelly]

Nick wrote: "Doesn't Amazon have a policy about posting the same reviews posted on Amazon not allowed if posted elsewhere?...."

That's weird. I do it all the time :)

[Kelly]

Mary wrote: "Hello. I am new and have a question. I set up my Author page today and asked several reviewers who posted on Amazon to post their reviews on Goodreads, too. Three of them have done it but I can o..."

They will show up in time :)

[Mary]

Nick wrote: "Doesn't Amazon have a policy about posting the same reviews posted on Amazon not allowed if posted elsewhere?...."

I have never heard of such a policy.

[Mary]

Kelly wrote: "Mary wrote: "Hello. I am new and have a question. I set up my Author page today and asked several reviewers who posted on Amazon to post their reviews on Goodreads, too. Three of them have done i..."

I thought it might be some kind of random delay. I will keep looking for them. Thank you.

[Mary]

Thanks everyone. This seems like a very helpful group and I look forward to participating.

[rivka]

The non-friends-specific section of a book's page takes 24-48 hours to update. So if a user is your friend, you'll see their reviews immediately. Otherwise it will take a day or two.

[K.A.]

Mary wrote: "Nick wrote: "Doesn't Amazon have a policy about posting the same reviews posted on Amazon not allowed if posted elsewhere?...."

I have never heard of such a policy."

Somewhere deep in your Amazon user agreement or reviews policy it states that Amazon retains the rights to reviews posted on its pages. I've seen the statement, but don't ask me where to find it again! I suppose they could therefore challenge your use of reviews that were posted to Amazon first, elsewhere. However, Amazon now owns Goodreads, so I suspect it won't matter much here.

[Richard]

I regularly post my reviews on Amazon, B&N, GR, Kobo, etc. Nobody ever told me I couldn't and each one uses the same text.

[K.A.]

I think this might be the clause people are seeing that seems (arguably) to imply that:

"Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Amazon reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Amazon and sublicensees the right to use the name that you submit in connection with such content, if they choose."

I would argue that the term "non-exclusive", however, means that you can continue to use your own review elsewhere.

[R.J.]

I've had this same problem with friends I asked to post a review here as well, too. So, definitely update us and let us know if the reviews show up on the book page, and how long it took.