rating not posting

[Harriet]

My newest book (A Legacy of Revenge) has been rated by a reader, but its listing still shows zero stars and that it has no ratings. Can you please check into this and add the appropriate number of stars?
Is there a time lag between the time a reader rates a book and when the rating actually is posted to the author page?

[rivka, Former Moderator]

Ratings and reviews show instantly for friends and followers, but take about 48 hours for everyone else, as book pages are heavily cached.

[Harriet]

rivka wrote: "Ratings and reviews show instantly for friends and followers, but take about 48 hours for everyone else, as book pages are heavily cached."

Good to know. Thanks!

[Debbie's Spurts (D.A.)]

Or, could be the rating refresh bug site is having. I'll refresh in case that helps. If 48 hours or more not fixing, you can request another refresh (authors can also refresh their own book stats by going to book page, "edit details" and midway down righthand side right above where they set which edition is primary/featured there is a refresh choice).

Not something supposed to have to do—an ongoing site bug.

[Debbie's Spurts (D.A.)]

I just refreshed stats; not sure how it is showing on your author info but on book's goodreads page it now has an average rating of ★★★★★.

[Harriet]

Debbie wrote: "I just refreshed stats; not sure how it is showing on your author info but on book's goodreads page it now has an average rating of ★★★★★."

It's showing on my author page now too. Thank you so much!

[Debbie's Spurts (D.A.)]

#+$!@* bug. I wish they'd get it fixed.

[rivka, Former Moderator]

The fact that the pages take 48 hours to update is not a bug. It's deliberate, and helps with site stability.

When it takes more than that, it probably is.

[Debbie's Spurts (D.A.)]

Sorry; I still keep seeing so many zero rating stats for books with months of ratings I think I'm encountering the apparently now fixed bug.