Info needed on requesting a "Spoiler Alert"

[Pamela]

I recently discovered a review for one of my books that has NINETEEN paragraphs copied from my book and inserted into the reviews. Needless to say there are multiple spoilers in this review. I also question the "Fair Use" practice under Copyright law.

I don't want to start a flame war with this reviewer as I know that's not a path to go down. That said, I've sent two messages to Goodreads asking for a spoiler alert, and I haven't heard anything. It's been well over a week.

Could someone in the know help me understand the policy or procedure on asking for and/or getting at least a spoiler alert for this review?

Thank you,

Pamela DuMond

[lethe]

Librarians cannot help you with this, this needs to be handled by staff.

[Pamela]

lethe wrote: "Librarians cannot help you with this, this needs to be handled by staff."

Got it. Do you know how long staff takes to get back to you?

Thanks.

[lethe]

No idea. One, maybe two weeks? I would just email them again if I were you.

[Arenda]

Did you flag the review? Or just send a message to support?
Flagging is for issues like this.

[Pamela]

Arenda wrote: "Did you flag the review? Or just send a message to support?
Flagging is for issues like this."

I flagged twice. I haven't heard anything back.

[Pamela]

lethe wrote: "No idea. One, maybe two weeks? I would just email them again if I were you."

Got it. I will try again. Thanks.

[rivka, Former Moderator]

This is not a librarian issue. Closing thread.