“And it’s in these moments of insecurity, of deep despair, that we become susceptible to an insidious entitlement: believing that we deserve to cheat a little to get our way, that other people deserve to be punished, that we deserve to take what we want, and sometimes violently. It’s the backwards law again: the more you try to be certain about something, the more uncertain and insecure you will feel. But the converse is true as well: the more you embrace being uncertain and not knowing, the more comfortable you will feel in knowing what you don’t know. Uncertainty removes our judgments of others; it preempts the unnecessary stereotyping and biases that we otherwise feel when we see somebody on TV, in the office, or on the street. Uncertainty also relieves us of our judgment of ourselves. We don’t know if we’re lovable or not; we don’t know how attractive we are; we don’t know how successful we could potentially become. The only way to achieve these things is to remain uncertain of them and be open to finding them out through experience.”