“Troubleshooting is a form of advance problem solving, which few people excel in performing. Troubleshooting is a logical, systematic search for the source of a problem, where the symptoms of a problem in a complex system can have many possible causes. Problem solvers rely upon prior experience to determine the potential causes, and employ the process of elimination to detect the actual causes of a problem. The troubleshooter must always look for the simplest solution while considering the possibility that there is more than one fault. Every organization needs a person whom is adept at troubleshooting, analyzing, and resolving problem with an ingenious solution, or novel argument. A person who can see multiple sides to any dilemma, and structure a series of useful elucidations for consideration possesses an optimistic nature.”