“Kreizler emphasized that no good would come of conceiving of this person as a monster, because he was most assuredly a man (or a woman); and that man or woman had once been a child. First and foremost, we must get to know that child, and to know his parents, his siblings, his complete world. It was pointless to talk about evil and barbarity and madness; none of these concepts would lead us any closer to him. But if we could capture the human child in our imaginations – then we could capture the man in fact.”