“The dichotomy that uncertainty presents, then, is both a serendipitous and deliberate opportunity to create something from nothing, to find opportunity where others see conclusion. After all, only from chaos can calmness emerge. There is chaos we deal with as individuals, teams, and organizations; chaos that presents itself at the most inopportune times, and requires you to zig when you’d rather zag. No matter where you are, chaos finds you, and if you don’t know how to deal with change as an individual or as an organization, then you get eaten, swallowed whole, and left for dead.”