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“Dissonance theory also exploded the self-flattering idea that we humans, being Homo sapiens, process information logically. On the contrary: If the new information is consonant with our beliefs, we think it is well founded and useful: "Just what I always said!" But if the new information is dissonant, then we consider it biased or foolish: "What a dumb argument" So powerful is the need for consonance
that when people are forced to look at disconfirming evidence, they will find a way to criticize, distort, or dismiss it so chat they can maintain or even strengthen their existing belief. This mental contortion
is called the "confirmation bias”

Carol Tavris, Elliot Aronson, Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts
Read more quotes from Carol Tavris, Elliot Aronson


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