Gene Kim

“common practice of using rumor and hearsay, which can lead to the unfortunate metric of mean time until declared innocent—how quickly can we convince everyone else that we didn’t cause the outage.”


Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
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The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations by Gene Kim
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