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Atul Gawande

“under conditions of complexity, not only are checklists a help, they are required for success. There must always be room for judgment, but judgment aided—and even enhanced—by procedure.”


Atul Gawande, The Checklist Manifesto: How to Get Things Right
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The Checklist Manifesto: How to Get Things Right The Checklist Manifesto: How to Get Things Right by Atul Gawande
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