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Robert I. Sutton

“My next suggestion for breaking from the past is perhaps the strangest: Use a random process to generate and select decision alternatives. Sometimes it is better to ignore the traditional decision-making process, where people spend a great deal of time comparing the pros and cons of each alternative. Writers from Benjamin Franklin to modern decision theorists have shown how, by decomposing a complex problem into simpler elements, the problem as a whole can be better understood, and better decisions can be made. As one team of researchers put it,“the terms decision theory and decision analysis describe a myriad of theoretical formulations; an assumption made by most of these approaches is that decisions are best made deliberately, objectively, and with reflection.”26 But these methods, while effective, have a troubling limitation: No matter how hard people try not to think about their past experiences, irrational prejudices, and personal preferences, much research shows that these and a host of other biases have powerful effects. These biases shape—in often suboptimal ways—which decision alternatives are generated, which decision criteria are applied, and which decisions are ultimately made and implemented.”

Robert I. Sutton, Weird Ideas That Work: 11 1/2 Practices for Promoting, Managing, and Sustaining Innovation
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Weird Ideas That Work: 11 1/2 Practices for Promoting, Managing, and Sustaining Innovation Weird Ideas That Work: 11 1/2 Practices for Promoting, Managing, and Sustaining Innovation by Robert I. Sutton
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