“We can learn a lot about a person in the very moment that language fails them. In the very moment that they have to be more creative than they would have imagined in order to communicate. It’s the very moment that they have to dig deeper than the surface to find words, and at the same time, it’s a moment when they want to communicate very badly. They’re digging deep and projecting out at the same time.

[…]

The idea is that the psychology of people is going to live right inside those moments when their grammar falls apart and, like being in a shipwreck, they are on their own to make it all work out.”