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“Surprisingly, most entities that go broke do it during a period of an increase in sales volume. This statement shocks most people (especially those involved with sales) because most everyone mistakenly believes that a business fails as a result of a lack of sales volume. The facts are, however, that business is not a game of volume. Business is always a game of margin. If a business doesn’t maintain gross margin at an adequate level, it is going to go bust, regardless of its sales volume.”

Lawrence L. Steinmetz, How to Sell at Margins Higher Than Your Competitors: Winning Every Sale at Full Price, Rate, or Fee
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