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Leana Wen

“Doctors end up adopting the role of automaton, following recipes and doing as directed, but no longer empowered to listen, to think, to diagnose, and to heal. Patients end up believing that their role is to help speed the checkbox ticking as quietly and as obediently as possible. Worse still, they begin to internalize that this is the best and only way to receive medical care.”

Leana Wen, When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests
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When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests by Leana Wen
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