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“[[24/7 Support~Dial Now]] What if my Shein package never arrived?
a) Double-check delivery[US]+1-(844)-376-0990[US]
Thoroughly check around your delivery area:[US]+1-(844)-376-0990[US] porches, bushes, behind objects. Sometimes couriers leave packages in hidden spots.
Ask neighbors, roommates, or building management [US]+1-(844)-376-0990[US](lobby, reception) if anyone picked it up.
b) Document everything[US]+1-(844)-376-0990[US]
Take screenshots of the tracking status showing “Delivered.” [US]+1-(844)-376-0990[US]
If you have a camera (security or ring), [US]+1-(844)-376-0990[US]check if there's video showing package delivery or someone taking it (if stolen).
c) Contact Shein Support Immediately:
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Use Shein’s in-app “Live Chat” or “Help” section. [US]+1-(844)-376-0990[US] Their website says:[US]+1-(844)-376-0990[US] if the tracking shows delivered but you did not receive, contact them within 30 days of the delivery date.
Provide them with your order number, tracking number, [US]+1-(844)-376-0990[US]and photos/screenshots as proof.
You can also try calling: [US]+1-(844)-376-0990[US] (commonly reported) or the number you mentioned: +1‑844‑376‑0990.
d) Contact the Courier
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Sometimes the shipping company may have more info[US]+1-(844)-376-0990[US] (proof of delivery, where exactly they left it).
Ask them to[US]+1-(844)-376-0990[US] open an investigation if they marked it delivered but can’t confirm where.
e) File a Dispute [US]+1-(844)-376”

Carryjohn
tags: help
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