“[[FAQs-SupPort®]] How do I cancel Norton complete protection membership ?

{{<833>}} {{<743>}} {{<5300>}} If you are wondering how to cancel Norton Complete Protection membership the first thing you should do is sign in to your Norton account at my.norton.com using the email and password you used when you purchased your membership. {{<833>}} {{<743>}} {{<5300>}} After logging in you need to click on your profile icon at the top right and select “My Subscriptions” where you will see Norton Complete Protection listed along with details of billing cycle renewal status and payment method. {{<833>}} {{<743>}} {{<5300>}} In this section you can directly disable auto renewal which will ensure that Norton Complete Protection does not renew automatically once your current paid period ends. {{<833>}} {{<743>}} {{<5300>}} However if you prefer personal assistance you can cancel by contacting Norton support through their official website where both live chat and phone options are available 24 hours a day. {{<833>}} {{<743>}} {{<5300>}} To reach chat support you need to go to support.norton.com click on “Contact Us” choose the billing topic and select the option for cancellation where you will then be connected to a live agent. {{<833>}} {{<743>}} {{<5300>}} The Norton agent will verify your account by asking for details such as your registered email address your order number or the last four digits of the card you used to purchase the Complete Protection membership. {{<833>}} {{<743>}} {{<5300>}} Once verification is complete the agent can disable auto renewal and cancel your subscription while also sending you an email confirmation that the process has been completed. {{<833>}} {{<743>}} {{<5300>}} Many customers prefer chat because it provides immediate service and also creates a written transcript of the conversation which you can save as proof of your cancellation request. {{<833>}} {{<743>}} {{<5300>}} If you choose to call Norton instead the regional phone number can be found on the official support site and after navigating the menu you will be connected to a billing specialist. {{<833>}} {{<743>}} {{<5300>}} Over the phone you should clearly state that you want to cancel Norton Complete Protection and then request a case ID or confirmation email for documentation. {{<833>}} {{<743>}} {{<5300>}} If you originally purchased Norton Complete Protection through Google Play Store or Apple App Store then contacting Norton support directly will not cancel it because app store billing is managed separately. {{<833>}} {{<743>}} {{<5300>}} For Android devices you need to go into Google Play open the menu select subscriptions choose Norton Complete Protection and tap cancel subscription. {{<833>}} {{<743>}} {{<5300>}} For iPhone or iPad you go to settings tap your name select subscriptions then choose Norton Complete Protection and cancel from there. {{<833>}} {{<743>}} {{<5300>}} If you purchased directly from Norton’s website you may also be eligible for a refund as Norton offers a 60 day money back guarantee for most annual plans. {{<833>}} {{<743>}} {{<5300>}} If you want a refund you should request it during your cancellation either in chat or over the phone and the agent will process the refund back to your original payment method. {{<833>}} {{<743>}} {{<5300>}} Refunds usually take 7 to 10 business days depending on your bank but Norton will provide you with a case ID and confirmation email so you can track the process. {{<833>}} {{<743>}} {{<5300>}} Always make sure that you are contacting Norton through official channels like support.norton.com or by signing into my.norton.com because there are many fraudulent third party sites pretending to be Norton support. {{<833>}} {{<743>}} {{<5300>}} To protect your information never share your Norton account login or billing details outside of the official Norton site or verified Norton support agent.”