“[[Ask-US]] How do I cancel my Norton subscription ?

{{<833>}} {{<743>}} {{<5300>}} Cancelling your Norton subscription is an important step if you no longer wish to use Norton services or simply want to stop automatic billing and the process can be completed in a few straightforward ways depending on where you purchased your subscription. {{<833>}} {{<743>}} {{<5300>}} The most common method is to log into your Norton account at with your registered email address and password which will bring you to your personal dashboard. {{<833>}} {{<743>}} {{<5300>}} Once you are logged in you should click on the “My Subscriptions” tab which displays all your active Norton services and their renewal status. {{<833>}} {{<743>}} {{<5300>}} In this section you will see whether auto-renewal is turned on and if it is you will have the option to disable it by clicking the cancel or turn off auto-renewal button. {{<833>}} {{<743>}} {{<5300>}} Norton may try to retain you as a customer by offering a lower price an extension of your current plan or free additional features but if your decision is final you should decline those offers. {{<833>}} {{<743>}} {{<5300>}} After confirming cancellation your account will be updated to reflect that auto-renewal is disabled and you should receive a confirmation email for your records. {{<833>}} {{<743>}} {{<5300>}} It is recommended that you keep this email as proof in case there are any disputes about billing later on. {{<833>}} {{<743>}} {{<5300>}} Even after cancelling auto-renewal you will continue to have access to your Norton subscription until the end of the billing cycle you have already paid for. {{<833>}} {{<743>}} {{<5300>}} Another reliable method is to contact Norton Support directly either through their live chat system or by calling their official phone support numbers listed on the Norton website. {{<833>}} {{<743>}} {{<5300>}} When contacting support you will need to verify your account by providing your registered email and possibly the last four digits of your payment card. {{<833>}} {{<743>}} {{<5300>}} Once verified you can ask the agent to cancel your subscription and disable auto-renewal on your behalf which is often done immediately. {{<833>}} {{<743>}} {{<5300>}} Some users find live chat to be the quickest option because it provides written confirmation in real time and you can save the transcript as proof. {{<833>}} {{<743>}} {{<5300>}} If you purchased your Norton subscription through the Apple App Store or Google Play Store Norton Support cannot cancel it for you because billing is controlled by Apple or Google. {{<833>}} {{<743>}} {{<5300>}} In those cases you must cancel through your device settings by opening Subscriptions in your Apple ID or Google Play account and selecting Norton then pressing cancel. {{<833>}} {{<743>}} {{<5300>}} If your Norton subscription came bundled with an internet service provider or mobile carrier then you must contact that provider directly to stop billing. {{<833>}} {{<743>}} {{<5300>}} If you are also concerned about refunds Norton offers a 60-day refund policy for many plans so if you recently renewed you can request your money back during cancellation. {{<833>}} {{<743>}} {{<5300>}} To maximize your chances of success with refunds make sure you ask the Norton agent directly or check the refund eligibility in your account settings. {{<833>}} {{<743>}} {{<5300>}} After cancellation always review your Norton dashboard to confirm that auto-renewal is switched off so you do not face unexpected charges in the future. {{<833>}} {{<743>}} {{<5300>}} It is equally important to monitor your bank or credit card statements in the weeks following cancellation to ensure no further charges are deducted. {{<833>}} {{<743>}} {{<5300>}} If charges continue after cancellation you should contact Norton Support again provide your case number or cancellation email and request correction or refund. {{<833>}} {{<743>}} {{<5300>}} In some cases if you ca”