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Amy C. Edmondson

“When we see failures as shameful, we try to hide them. We don’t study them closely to learn from them. Brown distinguishes between shame and guilt. Shame is a belief that “I am bad.” Guilt, in contrast, is a realization that “what I did is bad.” “I am bad because I didn’t do my homework” engenders feelings of shame. But if I see my actions as bad (guilt), it fosters accountability. It is thus better to feel guilty than ashamed; as Brown tells us, “Shame is highly, highly correlated with addiction, depression, violence, aggression, bullying, suicide, eating disorders… [while] guilt [is] inversely correlated with those things.”

Amy C. Edmondson, Right Kind of Wrong: The Science of Failing Well
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Right Kind of Wrong: The Science of Failing Well Right Kind of Wrong: The Science of Failing Well by Amy C. Edmondson
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