
“Stop doing things. When you’re quite underwater, a surprisingly underutilized technique is to stop doing things. If you drop things in an unstructured way, this goes very poorly, but done with structure this works every time. Identify some critical work that you won’t do, recategorize that newly unstaffed work as organizational risk,42 and then alert your team and management chain that you won’t be doing it. This last bit is essential: it’s fine to drop things, but it’s quite bad to silently drop them.”
―
An Elegant Puzzle: Systems of Engineering Management
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