“The challenge in seeing a person, therefore, is to adopt the kind of double vision I mentioned in the chapter on hard conversations. It means stepping back to appreciate the power of group culture and how it is formed over generations and then poured into a person. But it also means stepping close and perceiving each individual person in the midst of their lifelong project of crafting their own life and their own point of view, often in defiance of their group’s consciousness. The trick is to hold these two perspectives together at the same time.”