
“What people don’t easily put into practice is that the way to perform well in the maze is to collect as quickly as possible information about which squares beep. Logically, teams should applaud their colleagues for discovering both quiet squares and beeping squares. Both provide vital new information about the path. Instead, people experience the tiny intelligent failure of a new beep as a mistake and feel embarrassed by it—an embarrassment that’s amplified by others’ reactions. It shows lack of appreciation of context. A new beep is the right kind of wrong. Let’s call it a “beep going forward.” It’s a metaphor for the missteps in our lives in unfamiliar situations. Just as the maze presents a trial-and-failure task that cannot be solved without stepping on beeping squares, when we face novel contexts in our lives, we must be prepared for failures as we navigate the new terrain. If feeling ashamed of or anxious about a new beep in the maze is irrational (albeit human), so, too, is it irrational to feel embarrassed by the “beeps going forward” in our lives.”
―
Right Kind of Wrong: The Science of Failing Well
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