“She explained it to me this way: “It seems that the underlying theme of everything you talk about is connection. Connection first, everything else second. My son says, ‘I hate you!’—I can still connect first to what’s happening inside. My daughter isn’t listening to me—I can connect with her having a hard time listening instead of trying to force her to comply, which of course never works anyway. Even my husband, when he is mad at me about something, I can connect to what he’s saying before defending myself. And with myself! No matter what I’m feeling or thinking, it never becomes bad or overwhelming if I can add my own connection or connection with others to it. ‘Connection first’ has helped me in every area of my family life.”