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John M. Gottman

“When a discussion leads off this way—with criticism and/or sarcasm, which is a form of contempt—it has begun with a “harsh start-up.” Although Dara talks to Oliver in a very soft, quiet voice, there’s a load of negative power in her words.”

John M. Gottman, The Seven Principles for Making Marriage Work: A Practical Guide from the Country's Foremost Relationship Expert
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The Seven Principles for Making Marriage Work: A Practical Guide from the Country's Foremost Relationship Expert The Seven Principles for Making Marriage Work: A Practical Guide from the Country's Foremost Relationship Expert by John M. Gottman
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