“The problem with blaming people in the aftermath of incidents like this is that what starts as a short-term passing of the buck ends up creating a culture of fear, where people will be unwilling to come forward to tell you when things go wrong. As a result, you will lose the opportunity to learn from failure, setting yourself up for the same problems happening again. Creating an organization in which people have the safety to admit when mistakes are made is essential in creating a learning culture, and in turn can go a long way toward creating an organization that is able to create more robust software, quite aside from the obvious benefits of creating a happier place to work in.”