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Amy C. Edmondson

“When Uber's new CEO, Dara Khosrowshahi, first came on board in August 2017, one of his priorities was to meet with women engineers. Alert to the damage done to the company's culture, he began by laying the groundwork for a psychologically safe workplace. As Jessica Bryndza, Uber's Global Director of People Experience, commented, “He [Khosrowshahi] didn't come in guns blazing. He came in listening.”58 The operative word here is “listening.”

Amy C. Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
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The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy C. Edmondson
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