“When we explain our own behavior, self-justification allows us to flatter ourselves: We give ourselves credit for our good actions but let the situation excuse the bad ones. When we do something that hurts another, we rarely say, “I behaved this way because I am a cruel and heartless human being.” We say, “I was provoked; anyone would do what I did”; or “I had no choice”; or “Yes, I said some awful things, but that wasn’t me—it’s because I was drunk.” Yet when we do something generous, helpful, or brave, we don’t say we did it because we were provoked or drunk or had no choice or because the guy on the phone guilt-induced us into donating to charity. We did it because we are generous and open-hearted.”