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Carol Tavris

“hundreds of studies have shown that, compared to predictions based on actuarial data, predictions based on an expert’s years of training and personal experience are rarely better than chance. But when an expert is wrong, the centerpiece of his or her professional identity is threatened. Therefore, dissonance theory predicts that the more self-confident and famous experts are, the less likely they will be to admit mistakes.”

Carol Tavris, Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts
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Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts by Carol Tavris
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